Imran Ahmed CV

Profile – Imran Ahmed CV

I am an extremely ambitious undergraduate student at the University of Salford interested in a career in Information Security and I hope you take the time to read the rest of this Imran Ahmed CV. To develop and achieve my ambitions I seek out and enjoy opportunities to learn new skills in different situations to understand and use them effectively. My enthusiasm, tenacity and willingness to seek out guidance with my work allow me the chance to accomplish all objectives to my highest standards. In addition to this, by planning and organising my study, social life and working life I can be more flexible with time so I am able to commit to overtime at short notice during busy periods.

Winning the “Microsoft Student of the Year” Award gave me the confidence in my abilities to work hard to achieve my goals especially when working with others. My polite interpersonal skills allow me to communicate effectively to understand directions from seniors and communicate well with my peers.  I am a Microsoft Certified IT Professional and I feel I would be a suitable candidate in the Information Security profession because I continuously update myself with the latest information security updates as well as having a very strong background in IT which I think creates a powerful combination.

Skills Profile

  • Excellent communication skills in both written and oral.
  • Excellent knowledge of Information Security Practices and ISO Standards.
  • Excellent knowledge of all Microsoft Office programs and quick to adjust to new databases.
  • Fast and accurate typing skills.

Education – Imran Ahmed CV

University of SalfordUniversityofSalford-Imran Ahmed CV | ImranahmedIT
(September 2012 – Present)

BSc (Hons) Business and Information Technology

Main areas of study include:

  • Information Security
  • IT Security
  • Web Security and Development
  • SEO Development
  • eCommerce
  • Management Development
  • Organisations, Markets & Economy
  • Project Management
  • Data Management


↓ Some colleagues also on my Business IT course are:

Arkham Abdi –
Aisha Mughal –
Aman Khan –
Nadia Freenia Ali –
Ishaq Hussain –
Hasan Fiaz –
Ricki Patel –
Dean Jay rigby –
Hakeem Akparibo –
Muhammed Zaulifqar –

Loreto Sixth Form College (A-levels)Loretocollege-Imran Ahmed CV | ImranahmedIT
(September 2008 – July 2010)

 A levels including Biology, Maths, Chemistry and ICT

Abraham Moss High School (GCSEs)AbrahamMossHighSchool-Imran Ahmed CV | ImranahmedIT
(September 2003 – June 2008)

10 GCSEs ranging from A – C including an A in Maths

Qualifications – Imran Ahmed CV

Technical qualifications

  • Level 3 Diploma in ICT Systems and Principles for IT Professionals
  • Level 3 Diploma in ICT Professional Competence
  • Level 2 Award in Employability and Professional Development

IT Qualifications

Microsoft Certified IT Professional Certification | Imran Ahmed CV     MCITP Enterprise Desktop Support technician, Windows 7

Microsoft Certified Technical Specialist Certification | Imran Ahmed CV     MCTS (Microsoft Certified Technical Specialist), Windows 7 Configuration

Microsoft Certified Solutions Associate Certification | Imran Ahmed CV     MCSA (Microsoft Certified Solutions Associate), Windows 7

Microsoft Technology Associate | Windows® Operating System Certification | Imran Ahmed CV     MTA Windows® Operating System

Microsoft Technology Associate | Windows® Networking Fundamentals Certification | Imran Ahmed CV     MTA Windows® Networking Fundamentals

CompTIA A+ Certified IT Technician Certification | Imran Ahmed CV     CompTIA A+ Certified IT Technician


Employment History – Imran Ahmed CV

Almond Solicitors – IT Consultant Almondsolicitors - Imran Ahmed CV | ImranahmedIT
(June 2014 – Present)

Key Duties:

  • Implementation of Information Security policies and ensuring users adhere to Data Protection Act, Computer Misuse Act and ISO standards 27001/27002.
  • Creating and complying with new and existing security processes.
  • Configuring and managing all email and user accounts On Office 365, MS Outlook and Windows.
  • Providing 3rd line support and answering support queries from all employees.
  • Recording and rectifying faults as reported on: PC’s, servers and laptops, printers, & mobile devices.
  • Using Windows Server 2012 R2 and controlling accounts using Active Directory.
  • Handling all IT and telecommunication issues (liaising with 3rd parties where relevant) until resolved.
  • Ensuring the website and social media channels are performing well using SEO strategies.
  • Carrying out regular maintenance checks on servers and PC’s to ensure all systems run smoothly.

Missguided – Senior Customer Service Advisor  Missguided - Imran Ahmed CV | ImranahmedIT
(October 2012 – Present)

Key Duties:

  • Providing customer care support for customers and retailers, answering support queries via phone & email.
  • Providing High-Level Customer service
  • Recording and rectifying faults as reported on with parcels, couriers and customer service.
  • Train and support other staff.

Fujitsu & Home Office IT – 1st Line Support Team Leader Fujitsu-Imran Ahmed CV | ImranahmedIT
(July 2011 – September 2012)

Key Duties:

  • Writing progress and statistical reports for senior managers.
  • Operate target SLA’s for the Home Office and UKBA.
  • Train and supervise other support engineering staff.
  • Track, monitor and report on all Help Desk incidents within defined customer service levels.
  • Provide staff with thorough feedback and regular 1-2-1’s.
  • Co-ordinate tasks effectively with other branches of the company.
  • Configuring and managing email accounts on MS Outlook.
  • Providing 1st and 2nd line support for the Home Office IT Service Desk, answering support queries via phone and email.
  • To log & prioritise system & user support calls for the 3rd line support team.
  • Recording and rectifying faults as reported on: PC’s, servers and laptops, printers, & mobile devices.
  • Using Active Directory

Zenos IT Academy – Apprentice IT TechnicianZenos-Imran Ahmed CV | ImranahmedIT
(2011 – July 2011)

Key Duties:

  • Network Support
  • Customer Support
  • PC Support
  • Teamwork
  • Operating System Support

Azmi-Rana Solicitors – Admin Assistant (Work Experience)Azmi-Rana - Imran Ahmed CV | ImranahmedIT
(2nd July – 27th July 2007)

Key Duties:

  • Organising private & confidential files and folders
  • Writing up letters to clients
  • Helping reception staff handle clients
  • Assisting the solicitors

References Available Upon Request